I've never taken a taxi before, how does it all
work?
First, when your ready for your taxi call 847-888-3990 or 630-529-3990, tell the dispatcher
where you are and where you need to go. He/she will then tell you approximately how long it will take for the vehicle to get
there.
If you need to be picked up at a specific time (placing a time call), let the dispatcher know.
We don't charge to come to you; you get charged only from your starting point
to your drop off point. Our rates are listed on the website. We do not have an automated phone system, there will ALWAYS be
someone LIVE to talk to. You may call to get price estimates, a current waiting time in a specific town, or the status of
your taxi.
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What is the
average waiting time for a taxi?
Our waiting time is 5 to 20 minutes in normal weather conditions.
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Why don't you
take my phone number to let me know when my taxi is outside?
If you call for a taxi, you should
be ready, waiting and watching; there should be no need for a call out. It saves us time and money not having to do so.
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Are all time calls guaranteed to be on time?
We make all time calls top priority.
On occasion, we could be running slightly behind. You must always give yourself a little extra time when planning in case
of the unexpected.
During unusual weather conditions, sometimes makes it almost impossible to keep our schedules.
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Do I pay for tolls or extra
people who may ride with me?
There are NO hidden charges. You would NOT have to pay for extra people
or tolls. The cost is based per vehicle, not per person.
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What if I have a $100 bill and the driver doesn't have change?
Normally,
the drivers will not have change for anything higher than a $20, you would have to go and make change somewhere and meter
would still run for that stop.
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How
come you don't give anyone flat rates or discounts?
The reason why taxi's have meters is
to know how to properly charge you- flat rates are for limousines, not taxi's. All of the vehicles associated with A#1 Cab
Dispatch are indepently owned and operated. The dispatch company itself can not offer special deals with customers, because
they do NOT own the vehicles themselves.
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Can I Have an Alcoholic Drink in
the Cab?
No, taxi's are not like Limo's. There is are no particians and no open
liquor is allowed in the vehicles.
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Are you hiring drivers?
Our
owner operators are ALWAYS looking for full & part time drivers. You must be 23 or older, with a good MVR (driving record;motor
vehicle report from secretary of state). Many of the police departments will conduct background checks, therefore, any type
of sex offender need not to inquire.
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For
Questions/comments:
