Woman Sues After Uber Driver Allegedly Left Her Bleeding In The Street



A Los Angeles woman says an Uberdriver attacked her this summer and stole her phone, and the ride-sharing company fought her and the NYPD's efforts to bring him to justice.

Abbey Thomas, a senior executive at an advertising technology company, was in New York on business in late July when she went to meet a client for a few drinks at the Gramercy Park Hotel. She was staying at another hotel 10 blocks away, and at around 2 a.m., pulled up her Uber app and requested a ride.

When her driver Hassan pulled up and she hopped into his sedan, it immediately became apparent that something was wrong, she said.

"He did not want to take me for whatever reason," she said. "I was very taken aback. I’ve taken a million Ubers."

She recalled Hassan saying, "'I'm canceling the ride, I'm canceling the ride! Get out! Get Out!' He started using a lot of profanities and getting very aggressive."

Alarmed, Thomas pulled out her phone.

"I instinctively started Snapchatting, just using the microphone to record the guy's verbal rant, because it was so outlandish," she said.

Hassan allegedly grabbed the phone out of her hand, and Thomas says that's when she started screaming.

"Photos of my daughter, all these memories are on my phone," she said. "He comes around, throws the door open, and grabs my arm. I have bruises up and down my arm."

Thomas said she started kicking and screaming as passersby started yelling for Hassan to stop. He did, but what he allegedly did next was far worse.

He runs back around to the driver’s side of the car, and I realize this guy is literally about to drive away. He put the car into gear with me one foot inside of the car, one foot outside of the car. I reached up and grabbed the top of the door frame. He's got my purse, and he’s driving away. I remember taking my left heel and digging it into the undercarriage of the seat to wedge myself up. I'm wearing this pink jumpsuit being driven halfway outside of an Uber on Lexington.

There are three witnesses screaming for him to stop. Thankfully there was a red light at 21st and Lexington. He slowed down enough for me to let go and Superman out of his car. He did not stop.

Having come to a stop on the pavement, Thomas collected herself. She said her jumpsuit "was all road rash." Her knee was battered. She hit the back of her head and was bleeding from the wound. Bystanders called an ambulance.

"I didn't call anybody, because he stole my phone," Thomas recalled. After a night in Bellevue Hospital, she was released. She had not suffered a concussion or broken any bones.

Upon returning to her hotel, Thomas says she immediately logged onto her laptop and opened a complaint at 9 a.m. That day marked the beginning of a what she describes as the torturous process of trying to get Uber's help in tracking down Hassan. She didn't get a response until 11:30 p.m. she said.

"This is a tech company, right? You're in the business of immediate gratification and responsiveness," she said, "and you take 15 hours to respond to an incident report?"

That response, from a customer service representative named Mariah, was an email that included this paragraph:

While I cannot tell you exactly what will happen to this partner driver, I can definitely let you know that we have taken immediate action on this driver. We will review the driver's account and decide how best to proceed. Your account shouldn't be matched with this driver again in the future.

"That's reassuring," Thomas recalled thinking. "Thanks a lot, Uber."

Uber shared Hassan's insurance information, but not his full name or Taxi and Limousine Commission license number, even when Thomas passed along a detective's information, she said. Uber's policy is to "typically" not give out "basic information" without a subpoena, which Thomas blames for delaying Hassan's arrest until September 7th, when he surrendered more than a month after the alleged attack. Without going into detail, Thomas suggested she had the insurance company, not Uber, to thank for tracking down the rogue hack.

Hassan was given a desk appearance ticket for leaving the scene of a crash that resulted in injury and released.


Despite hit-and-run, arrest in Berkeley, Uber driver still finds time to charge fee


September 13, 2016 2:25 pm by Emilie Raguso

A 27-year-old Hayward man dropping off an Uber fare in Berkeley flew into a “fit of rage” when he found his route blocked, then drove into a community service officer repeatedly Saturday night before fleeing police and ultimately being arrested, according to rider and police accounts.

The rider, a UC Berkeley student, and her friend “had to jump out of the moving car after he told us not to get out,” she wrote when she contacted Uber on Sunday.

She was charged $7 for the 4-minute ride. According to Uber, the driver would have had to manually end the trip for the fee to have been charged. The fare has since been refunded.

University of California Police Department spokeswoman Sgt. Sabrina Reich said Tuesday that a driver for a ride-sharing service struck a UCPD community service officer shortly before 10:10 p.m. Saturday.

Reich confirmed the driver, M. Bilal, fled the scene but was found nearby and identified as the driver. He was arrested on suspicion of assault with a deadly weapon, the vehicle.

Reich said the officer ultimately reported no injuries.

The rider, a UC Berkeley junior, said the driver was “seemingly nice” at first, until he found the road blocked at Rim Way and Centennial Drive, near the Greek Theatre where a large concert was taking place.

When the officer tried to stop the driver from getting through, the situation escalated.

He proceeded to swear at the security guard on the road and eventually accelerated into the man hitting him repeatedly with the car with my friend and I still inside,” she wrote to Uber on Sunday. (The email exchange was later shared with Berkeleyside.)

The young woman asked for the $7 charge for the ride to be refunded, as per the email exchange. She also requested a phone call from Uber and noted concerns for her safety in case the driver had access to her personal information.

She received a formulaic email response from a customer service rep identified as Sonali Dhan. Dhan said the fare would be refunded but did not address any of the other concerns, according to the emails.

The student then reached out to her mother, who got in touch with Berkeleyside.

“This is just nuts,” she wrote. “Do you mind taking a moment to read what is happening with Uber in Berkeley?”

Tracey Breeden, an Uber spokesperson, confirmed Uber had received feedback Sunday about an incident “very similar to what was provided” to her by Berkeleyside, though she said she could not confirm the driver’s name due to privacy rules.

Breeden said the driver had been suspended pending further investigation, and that his access to the Uber platform had been removed.

“We look into all allegations when we receive feedback like that,” Breeden said.

Breeden said Uber tried to contact the rider by phone and email but, as of Tuesday afternoon, had not been able to reach her.

The driver, she said, will remain suspended from the app until he is able to provide evidence or information, such as court documents, showing that there was no charge or conviction.

Breeden said Uber has its own team that investigates any incident that involves police, and that Uber takes security and safety very seriously. She said Uber’s incident-response team is on duty 24-7 to handle reports from riders and drivers alike.

If Uber receives feedback indicating a driver has been arrested or was driving dangerously, the service immediately and automatically suspends that driver until an investigation can be done, she added.

If the investigation finds those allegations to have been true, a driver can be suspended from the app for life, Breeden said.

The woman’s mother told Berkeleyside, ultimately, she is just grateful her daughter is safe.

“The driver was found and arrested and my daughter and her friend were advised to avoid Uber, by the police, as they do not conduct background checks,” she told Berkeleyside. “He suggested they use Lyft, in the future, as they do [conduct those checks].”

Bilal is no longer in custody and no further information was immediately available about his case.



Uber's Criminal Habits

"This is a really good article we found its about a minute read, but worth it!"

by Mason Freeman 8/9/2016


Uber has always been illegal. Since it’s very beginning Uber has been declared illegal in every market it has ever run it’s gypsy jitney taxi scheme. Uber doesn’t pay taxes, maintain a local office, or even operate a phone line accessible to customers or it’s own drivers. Uber’s surge pricing is often a suprise to first-time app users, who can’t ever remove their credit card from the Uber ridesharing service.

Ridesharing is a term originally meaning when a commuter might share a ride with a neighbor in exchange for a little gas money. Now in the age of Apps, any company engaged in giving automobile rides in exchange for money are commonly referred to as ridesharing companies. Uber likes to describe it’s part-time driver partners as entrepreneurs, and cite work whenever you want as one of Uber’s best features. Uber says the flexible schedule and surge pricing encourage ride availability for it’s customers, the customers it claims it doesn’t have because Uber is not a taxi company.

Uber doesn’t pay any taxes anywhere. Uber, a fly-by-night company, has legal issues everywhere it operates. Criminals love Uber. Criminals drive for Uber, and many criminals use Uber as passengers, sometimes at the same time as credit card fraud within Uber is rampant. A criminal Uber driver will use stolen credit card information to hire themself, ironically a paid ride not aided by the ever present promo code is an indication of fraud and any Uber driver with too many paid fares without promo codes often find themselves deactivated. Uber is unable to patch some security flaws because the fixes would make the app unable to function. Uber is the largest source of hacked acccounts ever, and both Uber driver and passenger accounts are available for purchase, cheaply, on the darknet.

Uber claims that it’s drivers giving rides for money are not ‘Taxi drivers’ nor employees. Uber does require that it’s partners in their corporate criminal enterprise work according to it’s app demands, or the Ubered driver is fired. A form email and a Uber app that won’t allow login informs the non-employee that they are fired. Fired Uber drivers are often reacitivated once the smoke blows over regarding the incident or complaint that got them canned. Why? Because Uber is desperate for drivers and new victim customers.

A bus driver is not a taxi. A limousine driver is not engaged in taxi work. There is a reason taxicabs have reserved parking and regulated rates at city airports and bus and train stations. Taxicabs have been regulated and de-regulated in many cities and taxi markets across the country throughout history. It is an endless argument, one that politicians mostly love. Those who say ‘Why not’ to Uber’s do as it pleases business practices don’t seem to care about the consequences, and are clueless about taxicab regulations.

Because entry barriers to Uber employment basically amount to putting down the cheetos and working a smartphone from the couch it is not suprising that when it comes to recruiting 50,000 new drivers each month Uber is scraping the bottom of the barrel. Gangs, drug dealers, and career criminals flock to Uber as well as unsuspecting unemployed elderly who happen to own a car.

Get Out Of My Car! Uber driver’s video goes viral.

Uber has payday-style loan lease agreements available to wannabe Taxi drivers who don’t own a vehicle. $600 a month Toyotas are the norm. When the Uber driver quits paying, it’s just another profit generating repo to fluff the Uber company books.

Ubered investors are told Uber is worth $60-$80 Billion, and you always have to capitilize the word Billion for some reason, and are most famous for their Saudi Arabian and Chinese investors. Uber doesn’t own any taxicabs. Uber has lost money month after month since the day they started. Uber refuses to have an IPO, which would mean opening their financials to scrutiny by Wall Street regulators and government officials.

Mayors, city council members, state senators, governors and reporters have all been given unlimited Uber ride credits for themselves and any family members. Their contacts, SMS messages, emails and all other details of their smartphone usage has been sent upstream to Uber’s U.S. based servers. Their credit cards can never be removed from the system and deleting the app just means it runs in the background invisible to the unsuspecting Ubered.

Uber drivers can’t make any profits at their standard fares which is why they rely so much on surge pricing and canceling rides to generate an income. All Uber drivers find out that after the honeymoon is over, the longer a person is an Uber Partner, the more hours one has to work to make the same amount of money. Many Ubered drivers are trapped in their below minimum wage jobs, and Uber likes it that way.

Uber drivers are unsafe drivers, amateurs trying to do a professional’s job. Ubered drivers have more accidents, from which they often hit and run, because they are not used to being on the road for many hours every day. Uber drivers are notoriously ‘pervy’ and often speak english as a second language poorly. Uber drivers hide their activities, afraid of being seen by police or taxi drivers as they practice their street crimes, knowing that Uber often backs up their open criminality by paying tickets and court fines.

Uber employs a huge number of lawyers and law firms, something Ubered investors didn’t count on when they bought into the trendy dream that taxi drivers and companies were getting rich cruising around meeting new and interesting people. Despite high powered lawyers, ex-cia and ex-whitehouse arch criminals, Uber has been expelled from many city, states and countries.

Uber has been banned, declared illegal and sued, in most everyplace it operates today. Uber is commonly known for it’s wrecks, rapes, and credit card abuse. Reporters love Uber because it gives them something to report, and the story is easy to write. Uber is the most criminal corporate ponzi scheme since Enron’s and it’s collapse will likely be as quick. Uber’s failure in China is just further proof that Uber has jumped the shark.

Taxi companies generally care about their customers, have been in business long before Uber came along, and will be around long after Uber is shut down. Uber is being sued by it’s customers, it’s non-employee drivers, and soon it’s Ubered investors, many of whom have already agreed to payoffs in exchange to signing agreements not to talk about their Ubered nightmares.

Whether it’s price-fixing, unpaid fees and fines, liability for labor law violations, tax evasion, or privacy violations Uber faces the inescapable consequences of the way it has conducted itself. Uber has proven that any market can be disrupted with Race To The Bottom cheap pricing, the results of which are cheap and dirty.

The supply of unsuspecting is not infinite, and is destined to run out in a spectacular crash and burn. Nothing that Uber does is sustainable. Nor has it demonstrated any novel successes. It’s dismal performance at large crowd conventions and surge pricing during terrorist disasters indicate the morality and ability to deliver on-the-street results that Uber is capable of. Will greed win? Is a cheap, third world taxi ride what the public really wants?

Maybe the public will think differently when they find their auto insurance rates on the rise because of the increase in hit and runs. Maybe the public will like Uber less when they buy a used car that has been Ubered and had it’s mileage rolled back, it’s Uber wear and tear conveniently hidden.

Uber never returns money, ever. Uber will give you free ride credits when you have been overcharged, or been billed for a Uber trip you never took, but they don’t reverse charges. Send them a twitter, because you can’t call or email them. The Ubered don’t have a local office, anywhere. Where they do have offices, they are guarded so that Uber drivers don’t come in and protest.

Uber drivers are well known for their use of piss bottles and shitting in people’s front yards or the side of the street. Many are unemployable and only get out of their parent’s house to protest to make Uber legal so they can sign up and get their $500 bonus and start making YouTube videos. Uber driving can even make millionaires, haven’t seen that YouTube video yet, it’s hilarious. From "I'm making $1000 a week" to "I’m quitting Uber", YouTube Uber drivers usually complete the emotional journey in less than a year.

Travis Kalanick, Uber CEO, can’t go anywhere without being hassled except geeky startup conferences where he gets paid to lie. ‘Tricks and Hoes’ is his term for venture capital investors. All of his former companies were sued out of existence. Bandit taxi companies have always existed, and Travis is the Al Capone of our times. Sure, a crack dealing Uber driver selling dime bags of weed in a leased Toyota makes money the first week out, but is it sustainable?

When will anyone see an Uber IPO? Not anytime soon, likely never. A company with no assets and no product beyond this week doesn’t have much of a future and Uber executives are jumping off the sinking Uber ship. How many lawsuits does it take to put a modern unicorn silicon valley app company out of business, only time will tell.

Maybe Uber will be put out of business by an especially tragic incident, like when Uber Driver Dalton went on his spree killing in Kalamazoo. Uber is busy lying for the courts on that one. Fact is, Uber sent the Kalamazoo spree killer to pick up more taxi fare paying customers even as his victims lay dead and bleeding. Uber won’t even acknowledge any responsibility or even talk to the parents of the 6 year old girl an Uber driver ran over. Uber is doomed by it’s own incompetence and shoddy business practices.

Is it really cheaper to hire an Uber driver driving a Hertz rent-a-car than renting a car. Many Ubered passengers sign up for 90 cent a mile rides and then discover the real-world cost of three times what a taxi cost. It’s called getting Ubered, and if you let it happen to your Grandma you are a bad person, no two ways about it. If Grandma is driving the Uber, it’s even worse.

The profits of running an illegal criminal enterprise are the same as they have always been: prison. When will Travis Kalanick do his perp walk in handcuffs and have his computers shut down? Taxi drivers worldwide, from London to South Africa, from Brazil to New York, wait and wonder: How long? Police, supposedly the backbone of a civilized society, should be ashamed. People who use an illegal Uber, even those who think they should decide what laws to obey, should be ashamed. The only bigger losers beside Uber drivers are the braindeads who pay them for a classless ride.

It’s not widely known, but the fact of the matter is no good taxi drivers have ever lost the ability to make a good living as a respectable taxi driver. Uber is able to deflate and suck dry any taxi market they flood with drivers, they are a huge embarrassment to all who make their living as a on-demand for-hire driver, but at the end of the day all Uber brings for competition is a pervy cheap unreliable ride, often in a Toyota or Honda, often costing more.

In any city Uber operates, the amount of the driver sign-on bonuses and amount of the ever-present promo codes(‘free rides’) is a good indication of when Uber is done scraping the profits off the backs of hard-working taxi drivers, often working to support families. The inevitable Uber news stories and Uber lawsuits are a painful reminder to politicians and companies that have screwed the pooch. When Uber quits a city, only the cheapskates squeek.

‘Need a ride?’

This article dedicated to the many dead, run over, raped, robbed, left standing on the side of the road, credit card fraud victims and the many other Ubered victims whom Travis has gotten rich off of with his Uber fly-by-night bandit taxi jitney operation. Uber is still illegal and on a 90 MPH race off a cliff. The TAXI trade has always, and will always survive.

Source- https://medium.com/@madstudios30620/ubers-criminal-habits-9c47ff5f83b4#.8zsmr02xw